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How do I apply for a job at Vortex?

To apply for a job at Vortex or to view a list of current openings, click here.

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Do Vortex products come with a warranty?

Vortex warrants all goods or parts sold by Vortex to be free of defects in materials and workmanship for a period of one year from the date of shipment, when used according to Vortex’s recommended usages. Click here to read Vortex’s warranty statement.

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What quality assurance standards does Vortex meet?

Quality assurance in manufacturing is the most important prerequisite for the optimal performance of Vortex products in the field. Vortex’s client-focused quality management system is registered to ISO 9001:2015 and covers every aspect of product quality and technical services, from initial inquiry to product performance. To view Vortex’s ATEX EU Type Examination Certificate click here. Information on our IECEx Certification, please visit the IECEx website by clicking here.

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Who are some of Vortex’s customers?

Throughout the world, more than 20,000 companies – such as Dow Chemical, Nestle, DuPont, Sabic, Jacobs Engineering, BASF, Kraft Foods, P&G, PepsiCo, Fluor, Vale, Solvay, Rio Tinto, ADM, Cargill, Bunge, and InBev – rely on Vortex’s innovative slide gates, diverters, iris valves, and loading solutions to improve process efficiency.

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When was Vortex founded?

Vortex was founded in 1977 by Loren Neil Peterson and his son-in-law, Lee Young. The company was established with its patented Vortex Orifice Gate – the first valve designed specifically for handling dry bulk solid materials. Since then, Vortex has established more than 20 innovative valve designs which are being used by more than 20,000 factories in 80 countries to handle thousands of material types. Vortex has continued to grow and establish itself as the leader in dry bulk material handling components. As one can imagine, much has changed at Vortex in 40 years

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What industries does Vortex serve?

Vortex products are used in many industries, including (but not limited to) the grain, cement, salt, food & beverage, pet food, chemical, milling, plastic, industrial sand, energy & power and mining& minerals industries. Click here to learn about additional industries served by Vortex.

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What materials can Vortex products handle?

Vortex products are designed to handle dry bulk solid materials. There are not a lot of applications we haven’t seen. Our sales engineers have over 150 years of combined experience handling dry bulk solids. For examples of materials handled by Vortex products, click here.

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What does Vortex do?

Vortex specializes in the design and manufacture of components for the transport and flow control of dry bulk solids. Vortex’s technical focus is in the development of innovative technologies to improve solids process efficiency, ensure dust-free environments, and establish long-term reliability.

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Where is Vortex located?

Vortex Global has offices in four countries. Our headquarters are located in Salina, Kansas, USA, where all of our products are manufactured. Vortex’s additional offices are located in China, Mexico and the United Kingdom. With a customer service network that covers more than 120 countries, Vortex can deliver global solutions at a local level.

Customer Support

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Where can I download dimensional drawings?

To download dimensional drawings, click here.

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Who is the sales representative in my area?

To find out the sales representative for your area, click here to use our Rep Map Finder.

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My application is unique, can you customize products?

Engineered Solutions for handling dry bulk have always been a part of Vortex. Our Application Engineers listen to the customer’s needs and match the right valve to material characteristics and application parameters. Because the combinations are nearly endless, a commodity valve or off the shelf valve will not be enough. Our standard product lines mixed with available modifications,Vortex offers well over 800 million variations of slide gates and diverter valves. To learn more about Vortex Engineered Solutions, click here.

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How do I return a product?

To request a return, fill out a Return Merchandise Authorization form here. All return requests will be evaluated prior to authorizing the return. Not all requests will result in authorization for return. Please do not return a product until a Vortex sales support team member has contacted you to do so.

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