The loading spout cable warranty covers any Vortex loading spout cable that breaks due to friction from the pulley system, with the exceptions stated below.
How long does coverage last?
The loading spout cable warranty is good for 10 years from the date your loading spout is shipped.
What is NOT covered?
This loading spout cable warranty does not cover equipment if it is misused, improperly installed, inappropriately stored, operated beyond rated limitations, damaged, neglected, altered, changed, repaired, or modified in any way.
What will Vortex do?
Vortex will replace lifting cables on their spouts if they are defective due to wear or irritation caused by their CNC machined pulleys.
How do I get service?
Contact your local Vortex representative or call us directly at 888-829-7821. A customer service representative will assist you in with your warranty question or claim.